In order to ensure the best results we highly recommend following the requierements below :

 1 – Your Mixdown shouldn’t be too loud

Export it with some headroom (-6/-8dB Peaks is appropriate) , lower is better.
Your mastering tech will have the required tools to properly raise up your track where it needs to be.

Note : 
– Please do not compress/squash your mix, also you shouldn’t lower your master fader.
– Your mixdown is too loud ? For small adjustments (0.5 to 3dB) you can lower your buss (= Groups) Outputs while if you are far too loud you may have interest into modifying your volume balance/gain staging (be careful since it might change the input volumes in your effects, implying to reset some of them).

2 – Export Settings :

  • Your project sample rate (usually 44.1kHz or 48 kHz), 
  • Project bit depth (usually 24-Bit / 32-Bit float or 16bit),
    If your porject is in 24-Bit / 32-Bit float, export in 32-Bit float.
  • Normalisation & Dither both DISABLED
  • .wav or .aif (uncompressed format)

    Note : For Stems Mastering, export your groups (Kick, Drums, Bass, Melo, Voxs, Sfxs, FXs returns) with the same settings. (Up to 8 stems max.)

Export your track with a few seconds of silence after it, keep at least 3 secondes of silence at the end. 

3 – Make sure you are truly happy on both creative and technical sides of your mixdown.
Mastering isn’t a place to fix major issues, you can ask your technician for feedback on your track before he processes it which may allow you to make last-minute changes if you feel so.
What is mastering ?

4 – Should you keep or remove Mixbus/Master effects ?
Keep : 
Anything that serves the sound design / overall color of the track, 

Remove :
Eventual limiters / compressors added for monitoring or pre-mastering purpose,
Anything that doesn’t make clearly a difference in the good way when enabled

If you are hesitant about something, remove it and tell your tech what you wanted to do/add !

5 –  Provide the following information
In a text file named “Infos.txt” include the following information :             

            – Sample Rate,

            – Bit depth/Resolution,

            – Track Name,

            – Artist Name, 

            – Genre,

            – Year,

            – Composer/Arranger.

Attach the text file along your audio files.

You can also provide that information directly in your order follow-up email / ticket if you prefer. 

This information will help to ensure session is set up properly and will allow your technician to enter Metadatas & Credits directly. 

6 – Send your track(s) to your audio technician

You can use WeTransfer (up to 2Go) or (up to 15gb with free account, encrypted transfer) for file transfers.

With both platforms you will be able to send a download link in your order’s related email/ticket. 

Note : A private web application for orders follow-up & file transfers is currently in development. We hope to release it within the upcoming months.

If you have any questions, feel free to open a support ticket and we’ll get back to you as soon as possible.