{"id":681,"date":"2019-06-17T21:24:56","date_gmt":"2019-06-18T02:24:56","guid":{"rendered":"https:\/\/smartdsp.pro\/?page_id=681"},"modified":"2023-05-14T11:48:01","modified_gmt":"2023-05-14T16:48:01","slug":"faq","status":"publish","type":"page","link":"https:\/\/smartdsp.pro\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"
[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|tablet” next_background_color=”#000000″ admin_label=”Hero” _builder_version=”4.16″ use_background_color_gradient=”on” background_color_gradient_type=”circular” background_color_gradient_direction_radial=”top left” background_color_gradient_stops=”rgba(214,218,255,0.7) 50%|rgba(214,218,255,0.3) 100%” background_color_gradient_start=”rgba(214,218,255,0.7)” background_color_gradient_start_position=”50%” background_color_gradient_end=”rgba(214,218,255,0.3)” background_image=”https:\/\/smartdsp.pro\/wp-content\/uploads\/2020\/07\/therapist-12-1.png” parallax=”on” custom_margin=”||||false” custom_padding=”6vw||4vw||false|false” custom_padding_tablet=”||50px|” custom_padding_phone=”” bottom_divider_style=”curve” bottom_divider_height=”2.5vw” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ animation_style=”fade” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ text_font=”||||||||” text_font_size=”18px” text_line_height=”2em” header_font=”Montserrat|300|||||||” header_font_size=”50px” header_line_height=”1.4em” text_orientation=”center” max_width=”700px” module_alignment=”center” header_font_size_tablet=”40px” header_font_size_phone=”32px” header_font_size_last_edited=”on|desktop” global_colors_info=”{}”]<\/p>\n
Learn more about us and the technical information related to specific services.<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”FAQ” _builder_version=”4.18.0″ background_color=”#000000″ custom_padding=”54px|0px|54px|0px|false|false” global_colors_info=”{}”][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”https:\/\/smartdsp.pro\/how-does-it-work-services\/” button_text=”Services Order Process” button_alignment=”center” _builder_version=”4.16″ custom_button=”on” button_text_size=”14px” button_text_color=”#ffffff” button_bg_color=”#007f1f” button_border_color=”rgba(0,0,0,0)” button_border_radius=”100px” button_letter_spacing=”2px” button_font=”Montserrat|||on|||||” custom_padding=”16px|30px|16px|30px|true|true” box_shadow_style=”preset3″ box_shadow_color=”rgba(0,127,31,0.48)” button_letter_spacing_hover=”2px” locked=”off” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”on” button_letter_spacing__hover=”2px” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”https:\/\/smartdsp.pro\/smart-dsp-project\/” button_text=”About US” button_alignment=”center” _builder_version=”4.16″ custom_button=”on” button_text_size=”14px” button_text_color=”#ffffff” button_bg_color=”#007f1f” button_border_color=”rgba(0,0,0,0)” button_border_radius=”100px” button_letter_spacing=”2px” button_font=”Montserrat|||on|||||” custom_padding=”16px|30px|16px|30px|true|true” box_shadow_style=”preset3″ box_shadow_color=”rgba(0,127,31,0.48)” button_letter_spacing_hover=”2px” locked=”off” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”on” button_letter_spacing__hover=”2px” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_button][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjMxODAifX0=@” button_text=”Refer a friend” button_alignment=”center” _builder_version=”4.21.0″ custom_button=”on” button_text_size=”14px” button_text_color=”#ffffff” button_bg_color=”#007f1f” button_border_color=”rgba(0,0,0,0)” button_border_radius=”100px” button_letter_spacing=”2px” button_font=”Montserrat|||on|||||” custom_padding=”16px|30px|16px|30px|true|true” hover_enabled=”0″ box_shadow_style=”preset3″ box_shadow_color=”rgba(0,127,31,0.48)” button_letter_spacing_hover=”2px” locked=”off” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”on” button_letter_spacing__hover=”2px” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off” _dynamic_attributes=”button_url” sticky_enabled=”0″][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”https:\/\/smartdsp.pro\/products-how-does-it-work\/” button_text=”PRODUCTS ORDER PROCESS” button_alignment=”center” _builder_version=”4.16″ custom_button=”on” button_text_size=”14px” button_text_color=”#ffffff” button_bg_color=”#007f1f” button_border_color=”rgba(0,0,0,0)” button_border_radius=”100px” button_letter_spacing=”2px” button_font=”Montserrat|||on|||||” custom_padding=”16px|30px|16px|30px|true|true” box_shadow_style=”preset3″ box_shadow_color=”rgba(0,127,31,0.48)” button_letter_spacing_hover=”2px” locked=”off” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”on” button_letter_spacing__hover=”2px” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ text_font=”||||||||” text_font_size=”16px” text_line_height=”2em” header_font=”||||||||” header_3_font=”Montserrat||||||||” header_3_line_height=”1.4em” header_4_font=”||||||||” background_layout=”dark” max_width=”700px” module_alignment=”center” locked=”off” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][et_pb_button button_url=”https:\/\/smartdsp.pro\/how-to-export-your-tracks-for-mastering\/” button_text=”How to export your track for mastering?” button_alignment=”center” _builder_version=”4.16″ custom_button=”on” button_text_size=”14px” button_text_color=”#ffffff” button_bg_color=”#007f1f” button_border_color=”rgba(0,0,0,0)” button_border_radius=”100px” button_letter_spacing=”2px” button_font=”Montserrat|||on|||||” custom_padding=”16px|30px|16px|30px|true|true” box_shadow_style=”preset3″ box_shadow_color=”rgba(0,127,31,0.48)” button_letter_spacing_hover=”2px” locked=”off” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”on” button_letter_spacing__hover=”2px” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_button][et_pb_button button_url=”https:\/\/smartdsp.pro\/what-is-mastering\/” button_text=”What is mastering?” button_alignment=”center” _builder_version=”4.16″ custom_button=”on” button_text_size=”14px” button_text_color=”#ffffff” button_bg_color=”#007f1f” button_border_color=”rgba(0,0,0,0)” button_border_radius=”100px” button_letter_spacing=”2px” button_font=”Montserrat|||on|||||” custom_padding=”16px|30px|16px|30px|true|true” box_shadow_style=”preset3″ box_shadow_color=”rgba(0,127,31,0.48)” button_letter_spacing_hover=”2px” locked=”off” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”on” button_letter_spacing__hover=”2px” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_button][et_pb_toggle title=”What is Streaming Optimisation? ” open_toggle_text_color=”#000000″ open_toggle_background_color=”#ffffff” closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#ffffff” _builder_version=”4.16″ title_level=”h4″ title_font=”Montserrat|500|||||||” title_line_height=”1.4em” body_font_size=”16px” body_line_height=”2em” custom_padding=”30px|40px|30px|40px|true|true” animation_style=”fade” border_radii=”on|10px|10px|10px|10px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”30px” box_shadow_color=”rgba(0,0,0,0.06)” global_colors_info=”{}”]<\/p>\n
Due to nowadays digital distribution process and in consequence of having so many different platforms with different audio codecs & loudness normalization process and targets;<\/span> We took the time to search and index technical data about the majors streaming distribution platforms (e.g. Spotify, YouTube, Itunes, Tidal) including when available :<\/span> We carefuly analyzed the data of the different platforms to come with a standard for streaming optimized content called\u00a0<\/span>\u00d0 Quality<\/a>:<\/span> Following your request, the option Streaming Optimization may also include up to 2 customization for specific platforms (if you wan\u2019t a master fully optimized for Spotify or Tidal specs for example).<\/span><\/p>\n [\/et_pb_toggle][et_pb_toggle title=”What is Stems Mastering? ” open_toggle_text_color=”#000000″ open_toggle_background_color=”#ffffff” closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#ffffff” _builder_version=”4.16″ title_level=”h4″ title_font=”Montserrat|500|||||||” title_line_height=”1.4em” body_font_size=”16px” body_line_height=”2em” custom_padding=”30px|40px|30px|40px|true|true” animation_style=”fade” border_radii=”on|10px|10px|10px|10px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”30px” box_shadow_color=”rgba(0,0,0,0.06)” global_colors_info=”{}” open_toggle_background_color__hover_enabled=”on|hover” open_toggle_background_color__hover=”#00b22d”]<\/p>\n Stems Mastering consists in sending over your main Groups\/Buss instead of your stereo mixdown.<\/span><\/p>\n We usually ask for the following stems (up to 8) :<\/span> It will allow your technician to have more room for changes on specific elements without affecting the whole track, it\u2019s also a good way to do more transparently an eventual volume balance adjustment\u2026<\/span><\/p>\n Since it\u2019s an additional step with deeper processing, it implies an extra fee.<\/span><\/p>\n [\/et_pb_toggle][et_pb_toggle title=”What formats can you work with and export?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#ffffff” closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#ffffff” _builder_version=”4.16″ title_level=”h4″ title_font=”Montserrat|500|||||||” title_line_height=”1.4em” body_font_size=”16px” body_line_height=”2em” custom_padding=”30px|40px|30px|40px|true|true” animation_style=”fade” border_radii=”on|10px|10px|10px|10px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”30px” box_shadow_color=”rgba(0,0,0,0.06)” global_colors_info=”{}”]<\/p>\n We mostly work with WAV format. We will deliver both the Hi-res master in 96kHz and distribution ready masters either in 44.1 or 48kHz following your requirements.<\/p>\n We recommend sending files to work on in their original format either :<\/strong> We can export in : Up\/Down-nsampling when needed with RX7 SRC. Contact us<\/a>\u00a0 if you have any question !<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”What are the usual turnaround times?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#ffffff” closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#ffffff” _builder_version=”4.16″ title_level=”h4″ title_font=”Montserrat|500|||||||” title_line_height=”1.4em” body_font_size=”16px” body_line_height=”2em” custom_padding=”30px|40px|30px|40px|true|true” animation_style=”fade” border_radii=”on|10px|10px|10px|10px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”30px” box_shadow_color=”rgba(0,0,0,0.06)” global_colors_info=”{}”]<\/p>\n Once your order is approved, files & information are well sent you should receive your delivery :<\/p>\n 1 Track Mastering \u2013 24 Hours Notes :<\/em><\/p>\n Indicated turnarounds are safely estimated and you will usually receive your delivery earlier !<\/em><\/p>\n Turnarounds may be delayed if agreed between you and your technician in order\u2019s ticket.\u00a0<\/em><\/p>\n [\/et_pb_toggle][et_pb_text _builder_version=”4.16″ text_font=”||||||||” text_font_size=”16px” text_line_height=”2em” header_font=”||||||||” header_3_font=”Montserrat||||||||” header_3_line_height=”1.4em” header_4_font=”||||||||” background_layout=”dark” max_width=”700px” module_alignment=”center” locked=”off” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_toggle title=”Price & Turnaround for bigger projects?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#ffffff” closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#ffffff” open_toggle_background_color_last_edited=”off|desktop” _builder_version=”4.16″ title_level=”h4″ title_font=”Montserrat|500|||||||” title_line_height=”1.4em” body_font_size=”16px” body_line_height=”2em” custom_padding=”30px|40px|30px|40px|true|true” animation_style=”fade” border_radii=”on|10px|10px|10px|10px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”30px” box_shadow_color=”rgba(0,0,0,0.06)” global_colors_info=”{}” open_toggle_background_color__hover_enabled=”on|hover” open_toggle_background_color__hover=”#686868″]<\/p>\n We do offer discounts for bigger projects,\u00a0<\/span>contact us<\/a>\u00a0with your project details to know more.<\/span> [\/et_pb_toggle][et_pb_toggle title=”Do you include any revisions?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#ffffff” closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#ffffff” _builder_version=”4.20.2″ title_level=”h4″ title_font=”Montserrat|500|||||||” title_line_height=”1.4em” body_font_size=”16px” body_line_height=”2em” custom_padding=”30px|40px|30px|40px|true|true” animation_style=”fade” border_radii=”on|10px|10px|10px|10px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”30px” box_shadow_color=”rgba(0,0,0,0.06)” global_colors_info=”{}”]<\/p>\n Although rarely needed, sure ! For mastering<\/a> 1 revision per track is included.<\/p>\n For mixdown<\/a> or all inclusive, 2 revisions per track are included.<\/p>\n If the revision(s) are used and you\u2019re still not satisfied, additional revision will be charged an extra 25 CAD \/ hour.<\/p>\n [\/et_pb_toggle][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ text_font=”||||||||” text_font_size=”16px” text_line_height=”2em” header_font=”||||||||” header_3_font=”Montserrat||||||||” header_3_line_height=”1.4em” header_4_font=”||||||||” background_layout=”dark” max_width=”700px” module_alignment=”center” locked=”off” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_button button_url=”https:\/\/smartdsp.pro\/how-to-export-your-tracks-for-mixdown\/” button_text=”How to export your track for mixdown?” button_alignment=”center” _builder_version=”4.16″ custom_button=”on” button_text_size=”14px” button_text_color=”#ffffff” button_bg_color=”#007f1f” button_border_color=”rgba(0,0,0,0)” button_border_radius=”100px” button_letter_spacing=”2px” button_font=”Montserrat|||on|||||” custom_padding=”16px|30px|16px|30px|true|true” box_shadow_style=”preset3″ box_shadow_color=”rgba(0,127,31,0.48)” button_letter_spacing_hover=”2px” locked=”off” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”on” button_letter_spacing__hover=”2px” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_button][et_pb_toggle title=”What formats can you work with and export?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#ffffff” closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#ffffff” _builder_version=”4.16″ title_level=”h4″ title_font=”Montserrat|500|||||||” title_line_height=”1.4em” body_font_size=”16px” body_line_height=”2em” custom_padding=”30px|40px|30px|40px|true|true” animation_style=”fade” border_radii=”on|10px|10px|10px|10px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”30px” box_shadow_color=”rgba(0,0,0,0.06)” locked=”off” global_colors_info=”{}”]<\/p>\n For Mixdown we mostly work & export in :<\/strong><\/p>\n \u2013 Format : \u00a0.wav We recommend sending files to work on in :<\/strong> We can deliver mixdowns in :<\/strong><\/p>\n \u2013 Formats : .wav | .aifc | .flac | .ogg | .mp3 | .caf | Image \u2013 Bit Depths : 24-bit | 16-bit Over & Downsampling when needed with RX7 SRC.<\/em> Contact us<\/a>\u00a0 if you have any questions !<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”What are the usual turnaround?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#ffffff” closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#ffffff” _builder_version=”4.16″ title_level=”h4″ title_font=”Montserrat|500|||||||” title_line_height=”1.4em” body_font_size=”16px” body_line_height=”2em” custom_padding=”30px|40px|30px|40px|true|true” animation_style=”fade” border_radii=”on|10px|10px|10px|10px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”30px” box_shadow_color=”rgba(0,0,0,0.06)” locked=”off” global_colors_info=”{}”]<\/p>\n Once your order is approved, files & information are well sent you should receive your delivery :<\/p>\n 1 Track Mixdown \u2013 2\/3 Days Notes :<\/em><\/p>\n Indicated turnarounds are safely estimated and you will usually receive your delivery earlier !<\/em><\/p>\n Turnarounds may be delayed if agreed between you and your technician in order\u2019s ticket.\u00a0<\/em><\/p>\n [\/et_pb_toggle][et_pb_text _builder_version=”4.16″ text_font=”||||||||” text_font_size=”16px” text_line_height=”2em” header_font=”||||||||” header_3_font=”Montserrat||||||||” header_3_line_height=”1.4em” header_4_font=”||||||||” background_layout=”dark” max_width=”700px” module_alignment=”center” locked=”off” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_toggle title=”How does it work? Will it affect my audio file quality?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#ffffff” closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#ffffff” _builder_version=”4.16″ title_level=”h4″ title_font=”Montserrat|500|||||||” title_line_height=”1.4em” body_font_size=”16px” body_line_height=”2em” custom_padding=”30px|40px|30px|40px|true|true” animation_style=”fade” border_radii=”on|10px|10px|10px|10px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”30px” box_shadow_color=”rgba(0,0,0,0.06)” locked=”off” global_colors_info=”{}”]<\/p>\n Generally speaking, except making it better no, it won\u2019t change you audio file either as it won\u2019t be able to do magic, but Izotope RX is a tool that has already demonstrated it\u2019s capacity to fix highly precise stuff in audio files without leaving artfacts, and save a lot of time for a lot of people.<\/span> [\/et_pb_toggle][et_pb_toggle title=”What is the usual turnaround?” open_toggle_text_color=”#000000″ open_toggle_background_color=”#ffffff” closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#ffffff” _builder_version=”4.16″ title_level=”h4″ title_font=”Montserrat|500|||||||” title_line_height=”1.4em” body_font_size=”16px” body_line_height=”2em” custom_padding=”30px|40px|30px|40px|true|true” animation_style=”fade” border_radii=”on|10px|10px|10px|10px” border_width_all=”0px” box_shadow_style=”preset1″ box_shadow_blur=”30px” box_shadow_color=”rgba(0,0,0,0.06)” locked=”off” global_colors_info=”{}”]<\/p>\n Once your order is approved, files & informations are well sent you should receive your delivery :<\/p>\n Less than 15 minutes material \u2013 24 Hours Notes:<\/em><\/p>\n Indicated turnarounds are safly estimated and you will usually receive your delivery earlier !<\/em><\/p>\n Turnarounds may be delayed if agreed between you and your technician in order\u2019s ticket.\u00a0<\/em><\/p>\n [\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ custom_padding=”27px|0px|27px|0px|false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_button button_url=”https:\/\/smartdsp.pro\/contact” button_text=”Ask A Question” button_alignment=”center” _builder_version=”4.16″ custom_button=”on” button_text_size=”14px” button_text_color=”#ffffff” button_bg_color=”#007f1f” button_border_color=”rgba(0,0,0,0)” button_border_radius=”100px” button_letter_spacing=”2px” button_font=”Montserrat|||on|||||” custom_padding=”16px|30px|16px|30px|true|true” box_shadow_style=”preset3″ box_shadow_color=”rgba(0,127,31,0.48)” button_letter_spacing_hover=”2px” locked=”off” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”on” button_letter_spacing__hover=”2px” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" Frequently Asked Questions Learn more about us and the technical information related to specific services.MASTERINGDue to nowadays digital distribution process and in consequence of having so many different platforms with different audio codecs & loudness normalization process and targets;Streaming Optimization is required in order to have your music translated well to your listeners via those […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"\n Index : <\/strong> | MASTERING<\/strong><\/p><\/p>\n\n\n\n <\/a>How to export your tracks for Mastering?<\/a><\/strong> - Format : .wav<\/p>\n\n\n\n - Sample Rate : 44.1 kHz We recommend sending files to work on in their original format either : We can export in :<\/p>\n\n\n\n - Formats : .wav | .aifc | .flac | .ogg | .mp3 | .caf | DDP | Image<\/p>\n\n\n\n - Sample Rates : 44100 | 48000 | 88200 | 96000 <\/p>\n\n\n\n - Bit Depths : 24-bit | 16-bit \u00a0 Contact us<\/a> if you have any question !<\/p>\n\n\n\n What is Streaming Optimisation? <\/strong><\/p>\n\n\n\n Due to nowadays digital distribution process and in consequence of having so many different platforms with different audio codecs & loudness normalization process and targets; Indicated turnarounds are safely estimated and you will usually receive your delivery earlier !<\/em><\/p>\n\n\n\n Turnarounds may be delayed if agreed between you and your technician in order's ticket. <\/em><\/p>\n\n\n\n We do offer discounts for bigger projects, contact us<\/a> with your project details to know more. Sure ! For mastering 1 revision by track is included.<\/p>\n\n\n\n If it's used and you're still not satisfied, a second one will be offered for free if the modification needed is due to the technician processing while it will be charged an extra 5$ (USD) \/ Song if it concerns a previous issue already existing in your track.<\/p>\n\n\n\n ___________________ What formats can you work with and export?<\/strong> - Format : .wav<\/p>\n\n\n\n - Sample Rate : 44.1 kHz We can export in :<\/p>\n\n\n\n - Formats : .wav | .aifc | .flac | .ogg | .mp3 | .caf | DDP | Image<\/p>\n\n\n\n - Sample Rates : 44100 | 48000 | 88200 | 96000 | 192000 Hz - Bit Depths : 24-bit | 16-bit Contact us<\/a> if you have any questions !<\/p>\n\n\n\n What is the usual turnaround?<\/strong> Indicated turnarounds are safely estimated and you will usually receive your delivery earlier !<\/em><\/p>\n\n\n\n Turnarounds may be delayed if agreed between you and your technician in order's ticket. <\/em><\/p>\n\n\n\n We do offer discounts for bigger projects, contact us<\/a> with your project details to know more. Sure ! For mixdown 2 revision by track are included.<\/p>\n\n\n\n If they are used and you're still not satisfied, a third one will be offered for free if the modification needed is due to the technician processing while it will be charged an extra 5$ (USD) \/ Song if it concerns a previous issue already existing in your track.<\/p>\n\n\n\n ___________________<\/strong><\/p>\n\n\n\n |ALL INCLUSIVE<\/strong><\/p><\/p>\n\n\n\n How to export your track(s) for Mixdown?<\/strong><\/a><\/p>\n\n\n\n What formats can your work with and export?<\/strong> - Format : .wav<\/p>\n\n\n\n - Sample Rate : 44.1 kHz We can export in :<\/p>\n\n\n\n - Formats : .wav | .aifc | .flac | .ogg | .mp3 | .caf | DDP | Image<\/p>\n\n\n\n - Sample Rates : 44100 | 48000 | 88200 | 96000 | 192000 Hz - Bit Depths : 24-bit | 16-bit Contact us<\/a> if you have any questions!<\/p>\n\n\n\n What is Streaming Optimisation? <\/strong><\/p>\n\n\n\n Due to nowadays digital distribution process and in consequence of having so many different platforms with different audio codecs & loudness normalization process and targets; Indicated turnarounds are safely estimated and you will usually receive your delivery earlier !<\/em><\/p>\n\n\n\n Turnarounds may be delayed if agreed between you and your technician in the order's ticket. <\/em><\/p>\n\n\n\n
Streaming Optimization is required in order to have your music translated well to your listeners via those different platforms.<\/span><\/p>\n
Their Loudness Normalization Process<\/span>
Their Loudness Normalization Target Level<\/span>
Their conversion codec(s)<\/span>
The BitRate Type of their codec(s)<\/span>
The BitRate speed of their codec(s)<\/span>
The best format they recommend<\/span>
\u2026 (Feel free to join\u00a0<\/span>the community\u00a0<\/a>and asks some tech if you want to learn more about this ! )<\/span><\/p>\n
Format : .wav\/.aif<\/span>
Bit Depth : 24 bit<\/span>
Sample Rate : 44100Hz\/48000Hz<\/span>
Loudness Integrated : -12 LUfs (+\/- 4LUfs)<\/span>
Loudness True Peak : -1 dBTP (+\/- 0.3 dBTP)<\/span><\/p>\n
KICK \/ DRUMS \/ BASS \/ MELO \/ VOX \/ SFXs \/ FXreturns<\/span><\/p>\n
Audio files are usually processed at 96000 Hz sample rate.<\/p>\n
\u2013 Formats : .wav | .aifc (uncompressed format)
\u2013 Sample Rates : 44100 | 48000 Hz (native project sample rate)
\u2013 Bit Depths : 32-bit (float) | 24-bit\u00a0\u2014 Not recommended : 16-bit<\/em><\/p>\n
<\/strong>\u2013 Formats : .wav | .aifc | .flac | .ogg | .mp3 | .caf | DDP | Image
\u2013 Sample Rates : 44100 | 48000 | 88200 | 96000
\u2013 Bit Depths : 24-bit | 16-bit
Also possible but not recommended : 8-bit<\/em>
If it\u2019s gonna be used in audio sessions again : 32-bit (float)<\/em><\/p>\n
Dither when needed with iZotope Mbit+ OR Fabfilter Pro L-2 \u2013 Optimized \u2013 100%.<\/p>\n
EP Mastering (2 to 4 Songs) \u2013 2 Days
Album Mastering (10 to 15 Songs) \u2013 1 Week<\/p>\nGLOBAL<\/h3>\n
Turnarounds details will be joined along the quote.<\/span><\/p>\n
(Except for Audio Restauration\/Forensics – No revisions)<\/em><\/p>\nMIXDOWN<\/h3>\n
\u2013 Sample Rate : 48 kHz
\u2013 Bit Depth : 24-bit (or 32-bit (float))<\/p>\n
\u2013 Formats : .wav | .aifc (uncompressed format)
\u2013 Sample Rates : 44100 | 48000 Hz (native project sample rate)
\u2013 Bit Depths : 32-bit (float) | 24-bit\u00a0\u2014 Not recommended : 16-bit<\/em><\/p>\n
\u2013 Sample Rates : 44100 | 48000 | 88200 | 96000 | 192000 Hz
Also possible but not recommended : 32000 | 22050 | 11025 Hz<\/em><\/p>\n
Also possible but not recommended : 8-bit<\/em>
If it\u2019s gonna be used in audio sessions again : 32-bit (float)<\/em><\/p>\n
Dither when needed with iZotope Mbit+ OR Fabfilter Pro L-2 \u2013 Optimized \u2013 100%.<\/em><\/p>\n
EP Mixdown (2 to 4 Songs) \u2013 5\/6 Days
Album Mixdown (10 to 15 Songs) \u2013 Around 10 Days<\/p>\nAUDIO REPAIR<\/h3>\n
For some specific issues where the wanted source is hardly affected, RX may help but will leave some artfacts, which in some case might removed\/attenuated by a custom processing by your order\u2019s technician.<\/span><\/p>\n
Less than 1 Hours material- 2 Days
Less than 3 Hours material- 5 Days<\/p>\n
Smart DSP Project Overview <\/a>
[Services] How does it work?<\/a>
[Products]How does it work?<\/a>
MASTERING<\/a><\/strong> (click to access)
How to export your tracks for Mastering?
What is Mastering?
What formats can you work with and export?
What is Streaming Optimization?
What is Stems Mastering?
What is the usual turnaround?
Price & Turnaround for bigger projects?
Do you include any revisions? <\/p>\n\n\n\n
MIXDOWN<\/a><\/strong> (click to access)
How to export your track for Mixdown?
What formats can you work with and export?
What is the usual turnaround?
Price & Turnaround for bigger projects?
Do you include any revisions?<\/p>\n\n\n\n
ALL INCLUSIVE<\/a> <\/strong> (click to access)
Includes everything listed above for Mixdown & Mastering.<\/p>\n\n\n\n
AUDIO REPAIR<\/a><\/strong> (click to access)
How does it work ? Will it affect my audio file quality?
What is the usual turnaround?
Price & Turnaround for bigger projects?
Do you include any revisions? <\/p>\n\n\n\n
Smart DSP Project Overview <\/a>
___________________<\/p>\n\n\n\n
What is Mastering ?<\/a><\/strong><\/strong><\/p>\n\n\n\n
What formats can you work with and export?<\/strong>
We mostly work with WAV format.
Audio files are usually processed at 96000 Hz sample rate.
Up\/Down-sampling with RX7.
We will deliver both the Hi-res master in 96kHz and distribution ready masters either in 44.1 or 48kHz following your requirements.<\/p>\n\n\n\n
- Bit Depth : 24-bit (or 32-bit (float))<\/p>\n\n\n\n
- Formats : .wav | .aifc
- Sample Rates : 44100 | 48000 Hz
- Bit Depths : 32-bit (float) | 24-bit\u00a0-- Not recommended : 16-bit<\/em><\/p>\n\n\n\n
Also possible but not recommended : 8-bit<\/em>
If it's gonna be used in audio sessions again : 32-bit (float)<\/em><\/p>\n\n\n\n
Up\/Down-nsampling when needed with Izotope RX 7 Standard.
Dither when needed with Fabfilter Pro L-2 - Optimized - 100%.<\/p>\n\n\n\n
Streaming Optimization is required in order to have your music translated well to your listeners via those different platforms.
We took the time to search and index technical data about the majors streaming distribution platforms (e.g. Spotify, YouTube, Itunes, Tidal) including when available :
Their Loudness Normalization Process
Their Loudness Normalization Target Level
Their conversion codec(s)
The BitRate Type of their codec(s)
The BitRate speed of their codec(s)
The best format they recommend
... (Feel free to join\u00a0the community\u00a0<\/a>and asks some tech if you want to learn more about this ! )
We carefuly analyzed the data of the different platforms to come with a standard for streaming optimized content called \u00d0 Quality<\/a>:
Fomart : .wav\/.aif
Bit Depth : 24 bit
Sample Rate : 44100Hz\/48000Hz
Loudness Integrated : -13 LUfs (+\/- 3LUfs)
Loudness True Peak : -1 dBTP (+\/- 0.3 dBTP)
Following your request, the option Streaming Optimization may also include up to 2 customization for specific platforms (if you wan't a master fully optimized for Spotify or Tidal specs for example).
What is Stems Mastering?\u00a0<\/strong>
Stems Mastering consists in sending over your main Groups\/Buss instead of your stereo mixdown.
We usually ask for the following stems (up to 8) :
KICK \/ DRUMS \/ BASS \/ MELO \/ VOX \/ SFXs \/ FXreturns
It will allow your technician to have more room for changes on specific elements without affecting the whole track, it's also a good way to do more transparently an eventual volume balance adjustment...
Since it's an additional step with deeper processing, it implies an extra fee.<\/p>\n\n\n\n
What is the usual turnaround?<\/strong>
Once your order is approved, files & information are well sent you should receive your delivery :
1 Track Mastering - 24 Hours
EP Mastering (2 to 4 Songs) - 2 Days
Album Mastering (10 to 15 Songs) - 1 Week
Notes :<\/em><\/p>\n\n\n\n
Price & Turnaround for bigger projects?<\/strong><\/p>\n\n\n\n
Turnarounds details will be joined along the quote.<\/p>\n\n\n\n
Do you include any revisions?<\/strong><\/p>\n\n\n\n
| MIXDOWN<\/strong>
How to export your track(s) for Mixdown? <\/a><\/strong>
<\/p><\/p>\n\n\n\n
We mostly work & export in :<\/p>\n\n\n\n
- Bit Depth : 24-bit (or 32-bit (float))
We recommend sending files to work on in :
- Formats : .wav | .aifc
- Sample Rates : 44100 | 48000 Hz
- Bit Depths : 32-bit (float) | 24-bit -- Not recommended : 16-bit<\/em><\/p>\n\n\n\n
Also possible but not recommended : 32000 | 22050 | 11025 Hz<\/em><\/p>\n\n\n\n
Also possible but not recommended : 8-bit <\/em>
If it's gonna be used in audio sessions again : 32-bit (float)<\/em><\/p>\n\n\n\n
Over & Downsampling when needed with Izotope RX 7 Standard.
Dither when needed with Sonnox oxford limiter - Type 3 - 100% or Fabfilter Pro L-2 - Optimized - 100%. <\/p>\n\n\n\n
Once your order is approved, files & information are well sent you should receive your delivery :
1 Track Mixdown - 2\/3 Days
EP Mixdown (2 to 4 Songs) - 5\/6 Days
Album Mixdown (10 to 15 Songs) - Around 10 Days<\/p>\n\n\n\n
Notes :<\/em><\/p>\n\n\n\n
Price & Turnaround for bigger projects?<\/strong><\/p>\n\n\n\n
Turnarounds details will be joined along the quote.<\/p>\n\n\n\n
Do you include any revisions?<\/strong><\/p>\n\n\n\n
We mostly work & export in :<\/p>\n\n\n\n
- Bit Depth : 24-bit (or 32-bit (float))
We recommend sending files to work on in :
- Formats : .wav | .aifc
- Sample Rates : 44100 | 48000 Hz
- Bit Depths : 32-bit (float) | 24-bit
Not recommended but possible : 16-bit<\/em><\/p>\n\n\n\n
Not recommended : 32000 | 22050 | 11025 Hz<\/em><\/p>\n\n\n\n
Not Recommended : 8-bit <\/em>
If it's gonna be used in audio sessions : 32-bit (float)<\/em><\/p>\n\n\n\n
Over & Downsampling when needed with Izotope RX 7 Standard.
Dither when needed with Sonnox oxford limiter - Type 3 - 100% or Fabfilter Pro L-2 - Optimized - 100%. <\/p>\n\n\n\n
streaming optimization is required in order to have your music translated well to your listeners via those different platforms.
We took the time to search and index technical data about the majors streaming distribution platforms (e.g. Spotify, YouTube, Itunes, Tidal) including when available :
Their Loudness Normalization Process
Their Loudness Normalization Target Level
Their conversion codec(s)
The BitRate Type of their codec(s)
The BitRate speed of their codec(s)
The best format they recommend
... (Feel free to join the community <\/a>and asks some tech if you want to learn more about this!)
We analyzed the data of the different platforms to come up with a \"universal\" streaming optimized format\/loudness target:
Fomart : .wav\/.aif
Bit Depth : 24bit
Sample Rate : 44100Hz
Loudness Integrated : -14 LUfs (+\/- 1)
Loudness True Peak : -1 dB (+\/- 0.2 in some cases)
Following your request, the option streaming optimization may also include up to 2 customization for specific platforms (if you wan't a master fully optimized for Spotify or Tidal for example).
What is Stems Mastering? <\/strong>
Stems Mastering consists in sending over your main Groups\/Buss instead of your Stereo mixdown.
We usually ask for the following stems (up to 8) :
KICK \/ DRUMS \/ BASS \/ MELO \/ VOX \/ SFXs \/ FXreturns
It will allow your technician to have more room for changes on specific elements without affecting the whole track, it's also a good way to do more transparently an eventual volume balance adjustment...
Since it's an additional step with deeper processing it implies an extra fee.<\/p>\n\n\n\n
What is the usual turnaround?<\/strong>
Once your order is approved, files & information are well sent you should receive your delivery :
1 Track All Inclusive - 2\/3 Days
EP All Inclusive (2 to 4 Songs) - 5\/6 Days
Album All inclusive(10 to 15 Songs) - Around 10 Days
Notes:<\/em><\/p>\n\n\n\n